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Innovation And Quality Management Section

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This section is responsible for planning and coordinating quality assurance and innovation programmes for all Department laboratories to comply with the requirements of ISO/IEC 17025 and ISO 9001 standards. The tasks are: 

·         To ensure the quality of laboratory testing services are at par with international
         laboratories  through upgrading of capabilities and expertise in the field of laboratory
        quality assurance.

·         To strengthen the implementation of ISO 9001 and ISO/IEC 17025 quality systems in 
        all
 Department laboratories. 

Department Quality Unit 

·         Coordinate the implementation of ISO 9001 and ISO/IEC 17025 standards in the
       
department.
·         Accreditation of test methods
·         Coordinate external audits
·         Internal audits
·         Management Review meeting
·         Quality documentation
·         Training/Seminars/Workshops
·         Consultancy services in laboratory quality management   

Department Innovation Unit 
·         Coordinate innovation programmes
·         Performance measurement (KPI)
·         Coordinate quality improvement programmes in line with the Government Development 
        Administrative Circulars such as:


o    Customer Feedback
o    Clients Charter
o    Customer Complaints
o    Quality and Innovation Award

·         Value Audit management

              

Contact:
Section Head
Innovation & Quality Management System
Tel: +603-79853068 Fax:+603-79853885


 


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